GENERAL
This Privacy Policy outlines the privacy practices and principles for processing personal data in relation to the website and services of SIA "TENACHEM." If you have questions about data processing, please contact us via email at info@tenachem.com.
SIA “TENACHEM” does everything to guarantee your privacy and therefore handles personal data carefully. You visit our website completely anonymously. We collect analytical data, but these cannot be traced back to an individual person. We only collect your personal data if you have provided it voluntarily by filling out a form on our website. This Privacy Policy describes the purposes of data processing by SIA “TENACHEM” regarding this website and the way in which you can exercise your rights with regard to your personal data.
INFORMATION COLLECTED AND ITS USE
We collect personal data that you voluntarily provide through email or by filling out an online contact form.
The collected personal data may be used to:
- Provide you with the requested information,
- Deliver customer support.
We may share your information with third parties to comply with legal obligations, cooperate with regulatory authorities, prevent criminal activities, or protect our, your, or others’ legal rights.
COOKIES
Cookies are small text files stored on your computer by the websites you visit. They are used to ensure website functionality and provide information to the website owners.
The following cookies can be set on our website:
- Essential (functional) cookies. These cookies are critical for the website's proper functioning. They enable core features and ensure secure, anonymous operation.
- Google tools. We use Google Analytics, a tool that allows us to collect, view, and analyse user activity statistics on our site. The Google Analytics tracking code gathers information about your activity, which Google may use to build a user profile. Additionally, information from Google Analytics may be used for advertising campaigns through Google Ads. If you prefer, you can disable Google tools.
- Google Maps. The site incorporates the Google Maps API, enabling users to locate stores and calculate routes based on their location.
- reCAPTCHA. This tool is used to distinguish between human users and bots.
To decline cookies, you can use the private browsing mode available in most browsers (Private Window, Incognito Mode, or InPrivate Mode). Any cookies created during private browsing are deleted when all browser windows are closed.
DATA SECURITY AND STORAGE
We implement appropriate security measures to prevent misuse of your personal data and unauthorized access. This ensures that only authorized personnel can access your data, access is secured, and our security measures are regularly reviewed. We retain your personal data only as long as necessary for the purpose for which it was collected or as required by law.
AMENDMENTS
This Privacy Policy may be updated periodically, and changes will be published on our website. To stay informed, we recommend regularly visiting this section.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you are a data subject under the EU General Data Protection Regulation (GDPR) (e.g., if you are an EU citizen providing us with your personal data), you have the following rights:
Right of access
You have the right to know how and why your personal data is being processed and to receive a copy of this data in an electronic format free of charge.
Right to Rectification
You may request the correction or completion of inaccurate or incomplete data without undue delay.
Right to Be Forgotten
You have the right to withdraw your consent to data processing and request the deletion of your data when it is no longer necessary for the provision of requested services or to comply with legal requirements.
Right to Restrict Processing
You have the right to request restriction of processing if:
- you object to the processing and we have no legitimate reason to continue it,
- you contest the accuracy of the data,
- the processing is unlawful,
- you request to assert, exercise or defend legal claims.
Right to Object
You can object to data processing at any time unless it is necessary for a task carried out in the public interest or where there is an overriding legitimate reason for the processing.
Other rights under the GDPR
For more information, please visit the official EU data protection website.
SIA “TENACHEM”
Spodrības iela 3
Dobele, Dobeles novads,
LV-3701
Latvia
info@tenachem.com
If you have any questions regarding the privacy policy, please contact us!